Contact us
Questions about which wallpaper suits your wall, how many rolls you need, your order or delivery? We are happy to help.
A person on our team reads every message and replies as soon as we can, usually within one business day. No bots and no runaround.
If you are chasing an order, include your order number and the email address you used at checkout, and we can pull it up straight away. You can also check progress yourself on the Track Your Parcel page once you have a tracking number.
Company information
Full business details, published openly, so you always know exactly who you are buying from.
- Company nameWallpaper Company America, a division of Caruso Consulting Co Ltd
- Administration officeSuite 50, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand
- Phone+66 (0) 98 391 3877
- Emailtheteam@mywallpaperstore.net
Orders of $100 or more ship free with tracked delivery (a flat $25 below that), in up to 7 working days after dispatch within 2 working days. This is an online only shop: there is no showroom and nothing is collected.
Frequently asked questions
What can I buy from this store?
Wallpaper, contact paper and application tools. We are an online store and do not provide installation, samples or custom printing.
How should I choose a covering?
Check the supplied installation and care instructions and test a small hidden area before applying. The surface must be suitable, clean and dry. Do not assume suitability near heat, outdoors, in a shower or in direct contact with food. Removal may affect paint or delicate surfaces; reuse is not assured.
How do I choose a colour or pattern?
Select the required option on the product page, compare its photograph and specifications, and check the cart before ordering. Screens and lighting can affect colour appearance.
What are the return terms?
Contact us within 15 days of delivery for a change-of-mind return. Keep the original packaging and proof of purchase; you pay return postage unless the item is faulty. We aim to process refunds within 24 to 48 hours after the return arrives. Applicable rights for faulty, damaged or incorrect goods remain unaffected.